Frequently Asked Questions

Frequently Asked Questions


How soon will I receive my order?

Do you ship internationally?

Are there any shipping fees?

Will I receive a tracking number with my order?

Returns & Exchanges

Do you accept returns or exchanges?

Do you offer a money-back guarantee?

Ordering and Payment

How do I cancel my order?

How do I use a discount code?

My discount code isn't working, what do I do?

Can I modify an order after it has been placed?

Accounts & Customers

How do I create an account?

How do I subscribe/unsubscribe from your Newsletter?

Product Questions

How do I use my new products?

When do I apply my products?

What ingredients do you use?

What are your fragrance profiles?


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